Refund policy

Unfortunately, due to the nature of our business and our discontinued/exclusive range of products we are unable to offer refunds on an order once it has been placed.

Due to our strict no refund policy please choose carefully.

Exchange Policy

Absolutely, please reach out to exchange@sneakerhut.com.au with your order number and one of our friendly staff members will assist you with your exchange.

Furthermore, if you would like to save time in shipping the items back, please feel free to pop into our Guildford store to have your order exchanged in person.

301 Guildford Road, Guildford, NSW 2161

10am-5pm Monday to Sunday